For the last few hours, we've had a problem with Ark servers refusing to start. Sorry about that -- it was a mistake in a line of code on my end, and it's resolved now.
Two new features by popular request: First, you can disable mods without removing them. This turns them off, but leaves them under "installed mods" so you can put them back easily later.
Second, you can now copy settings between servers. If you have more than one server for the same game, you'll see a Copy Settings button under Basic Settings. Click that and select what you want to copy.
By popular request: You can now give people access to your servers. They'll be able to manage your servers but can't add or remove servers from your account or see your billing.
To add people, go to the Account page and see the "Grant Other People Access" section.
In addition to the existing regions (North America, South Africa, Western Europe) we now offer Australia as well! It costs $6 extra per month because data center capacity in Australia is ridiculously expensive.
We finally stop being a single-game host! PixARK and Rust are next, by popular demand!
Apparently gaming companies are supposed to run their own Discord server these days, so here you go: https://discord.gg/MnTMYZE
Join me and everyone else and let's chat! Formal support will still be handled by email, as usual -- this is more of a hangout.
As promised, you can now add your own custom arguments to your command line. The option is under expert settings.
I'll start with the thing you probably want to hear: the Easter Event command line option has been added to Advanced Settings. You can turn it on.
Why did it take this long to add the option? I just spent the last week making a 1500 mile move, and was not available to do the work. I'm not the only person here, but I am the only coder (for now) and my absence means this didn't get done. I am truly sorry -- you guys trusted me with your server hosting, and in this case, I let you down. I know many of you lost players, and for that I want to apologize to each of you.
How will you keep this from happening again? Within the next day or two, everyone will be able to edit the command line options for their server.
Sorry it's been down for so long, but it's back now! =)
Unfortunately we had one of our South African servers break. It's easy to fix, but it's 10pm in South Africa right now and everyone at the data center has gone home. It should be fixed in the next 10-12 hours when they get to work in the morning, I expect.