Seems the servers are not detecting players when they are on , always says 0 of 60 and no records of anyone being on when they have been , this a bug or did I miss somthing in the settings? cheers

1) Which game? This host supports 4, soon to be five.

2) If it's ARK, are you and your players playing on Steam (Which supports player detection.) or Epic Games (Which doesn't.)?

Hi mate sorry yes ARK and yes playing on steam , on the site the servers say o players but we have 3 on at moment

If they're 123### players or have their steam settings to a certain privacy threshold, then ARK won't be able to see the SteamID status. Outside of that, it should display the number of players in the game. Unless WildCard nuked that again somehow.

Also note, if you're looking at the player numbers from the actual Ark Session List screen, for some reason server admins don't show as being online.  If all 3 players are admins, it will look  like there is nobody on that server.  You can see them on from the players section on your server management page though.

all good its working fine now , no idea it fixed it self