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ArkServers: Servers Evolved

Terms of Service

By using this service, you agree you are subject to the following Terms of Service. We reserve the right to alter these Terms of Service at any time without notice.

General Conditions

  1. You must be at least 18 years of age.

Invoicing and Payment

  1. Services are billed monthly, in advance, on the credit card you provide.
  2. All services require an active, valid credit card.
  3. All service credits, including prorated credits for downgrading, will apply to your account balance, but may not be refunded.
  4. Your players can donate to you through our platform. Anything they donate will become an account credit that will reduce your future bills with us. However, you cannot withdraw that donated balance.
  5. Any chargebacks to your credit card may result in immediate termination of your account.
  6. If there is a dispute as to the ownership of a particular account, the person whose credit card has paid for the account will be considered the owner. If there is more than one such person, we will consider the history and size of payments to determine the owner.

30 Day Money Back Guarantee

  1. New customers active for fewer than 30 days may have a full refund.
  2. All refunds will be credited back to the card or account that they were paid from.
  3. Refunds are not guaranteed for customers that have been active for more than 30 days, and will be issued at our discretion.
  4. Refunds are not guaranteed for accounts found to be in violation of these Terms of Service.

Cancellation

  1. Accounts may be cancelled at any time. Prorated credit for any remaining service will be applied to the account, but not refunded, except under the terms of the 30 day money back guarantee.
  2. You may only cancel your account via our website. Email or phone requests to cancel your account are not considered cancellation.
  3. We reserve the right to refuse service to any one at any time for any reason.

Limitation of Liability

  1. The service is offered as-is, and without any warranty of any kind. Service may be interrupted at any time, and you agree we are not liable for any damages, loss, injury, claims, or reasonable attorney's fees under any circumstances.

Acceptable Use

  1. You agree to only use the service for lawful purposes.
  2. Accounts that violate any of these Acceptable Use provisions will be investigated and may be immediately stopped at our sole discretion and cancelled without a refund.
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