If you are looking to get a refund on an active service please contact our email at [email protected]
- To get a refund you must first remove your servers with us.
Here is how you remove your servers with us:
If you are looking to get a refund/payout on any account credit, please contact our email at [email protected]
- Ensure you specify the email of the account where the credit is, and that you are the owner of the account.
- Ensure you have had atleast once entered a payment card on your account at one point.
If you are looking to refund a specific user's donation towards your server, you will need to contact us at our email for a refund to your most recently used payment method. After the refund is processed, you can then pay that person.